Tickets & RefundsTickets & Refunds

1. Where tickets are sold

Booking channels for Navratri 2026 will be confirmed on the Tickets page. BookMyShow is the event’s ticketing partner.

If you buy through a ticketing partner, that partner’s own purchase, cancellation and refund terms apply to the transaction, alongside the event rules on this page. Keep your booking confirmation and booking ID — you will need it for any query.

Buy only from official channels. Tickets bought from an unofficial seller or resold privately may be refused at the gate, and we cannot help you recover that money.

2. Are tickets refundable?

Tickets for Rajpath Navratri are issued for a specific festival and a specific night or set of nights. Once a ticket has been issued it is non-refundable and non-transferable, except where stated below or where required by law.

3. Rain, weather and natural causes

This is the organisers’ published rule, printed on the ticket:

If the programme cannot take place because of rain or natural changes, no refund of any kind will be given.

વરસાદ કે કુદરતી ફેરફારને કારણે પ્રોગ્રામ થઈ શકે નહિ તો કોઈપણ જાતનું રીફંડ મળશે નહી.

Navratri is an open-ground festival and the weather is outside anybody’s control. Please take this into account before booking.

4. Refused or withdrawn entry

Entry may be refused or withdrawn under the ground rules — for example where a person has consumed intoxicants, is found misbehaving, or refuses security screening. In these cases no refund or compensation of any kind is given. The full rules are on the Venue page.

5. Changes to the programme

Timings, the artist line-up and the running order may change, and any change required by government order is binding on everyone. A change of artist or timing is not by itself a ground for a refund.

6. If the event is cancelled

If the organisers cancel the festival outright, we will publish what happens next on this page and in the app, including any refund arrangement and how to claim it. Where you booked through a ticketing partner, refunds would be processed back through that partner to your original payment method.

7. Problems with a ticket

If you have booked but your ticket has not appeared in the app, first close and reopen the app so it can re-check your booking. If it is still missing, contact us with your booking ID and the mobile number you booked with and we will sort it out.

8. How to reach us

Rajpath Navratri — support
Email: support@rajpathnavratri.in
Phone: +91 96878 87010 · +91 97272 84444
Please quote your booking ID and registered mobile number.