Frequently Asked Questions
Tickets, the app, the gate and the ground.
01
Tickets & booking
How much is a ticket, and where do I buy one?
Night-wise rates are shown on the Tickets page. Tickets are sold in two official places: the Rajpath Navratri app and BookMyShow. Nothing is sold directly through this website.
What is the difference between an All Nights ticket and a single-night ticket?
An All Nights ticket covers all ten nights, 11 to 20 October. A single-night ticket is valid only for the date shown on it. An All Nights ticket must be brought in full — entry is not given on a single-day cut counter.
Can I book for my whole family or group?
Yes. One booking can cover your whole group, and every member gets their own personal QR ticket. That means you do not all have to arrive together, and nobody has to share a code.
Do children need a ticket?
Children below five years of age are given free entry and do not need a ticket.
02
Getting your ticket
How do I get my ticket after booking?
Sign in to the Rajpath Navratri app with the mobile number you booked with. Your ticket appears as a QR code in the app — one for each person in your booking.
My booking went through but I don't see a ticket. What now?
Close the app fully and reopen it — it re-checks your booking on launch and will issue the ticket if it is pending. If it is still missing, email support@rajpathnavratri.in with your booking ID and the mobile number you booked with, and we will fix it.
I'm not receiving the login OTP.
Check that you entered the same mobile number you registered with, and that you have network signal. OTP messages can take a minute at busy times. If it still does not arrive, call +91 96878 87010 and we will help you sign in.
03
At the gate
Does the ticket work without internet at the venue?
Yes. Your ticket is stored on your phone, so it works even when the network on the ground is weak. Open it before you reach the gate so the queue keeps moving.
Can I share or transfer my ticket?
No. Each ticket admits one named person, is personal and non-transferable, and its QR is scanned once. A screenshot forwarded to somebody else will be rejected at the gate.
What should I carry with me?
Your phone with the ticket open, and photo ID in case we need to confirm the ticket belongs to you. If you hold an All Nights ticket, bring it in full.
What is not allowed on the ground?
Gutkha, tobacco, smoking and any intoxicants. Anyone who has consumed intoxicants will not be given entry, and anyone found misbehaving may be removed from the ground without refund. The full rules are on the Venue page.
Is there parking?
Park only in the designated areas around Jawahar Maidan. Please note the organisers take no responsibility of any kind for parked vehicles.
04
Extras
What happens if it rains?
Navratri is held on an open ground. Under the organisers' published rules, if the programme cannot take place because of rain or natural causes, no refund of any kind is given.
05
Your account
How do I delete my account and data?
In the app go to Profile → Delete Account, or email support@rajpathnavratri.in from your registered address. Full details are on the Delete Your Account page.
Can I get a photo of myself removed from the gallery?
Yes. Tell us which photograph at support@rajpathnavratri.in and we will take it down.
Still stuck? Write to support@rajpathnavratri.in.